Two ways to work together

Focused advice. Or complete accountability.

Commission a rigorous property-performance strategy, or entrust performance, operations and improvement to one accountable team.

A premium stone holiday home overlooking the British coast at blue hour

01 / Consultancy

Property Performance Consultancy

£5,000+ VAT · fixed fee

Clarity before commitment

A sharper plan before another pound is spent.

For owners who want to retain control of the day-to-day operation but need a more expert view of what the property could become. The result is a commercially grounded plan: specific enough to act on, selective enough to protect the character of the home.

Hycemoorside House dining room after its warm, heritage-led redesign
01

Full property review

A rigorous assessment of the property, presentation, amenities and end-to-end guest experience.

02

Market and positioning

Premium competitors, local demand and the audiences the property is best placed to attract.

03

Improvement roadmap

A prioritised plan showing what to improve, why it matters and the order in which to act.

04

Commercial strategy

Pricing, revenue potential, channel strategy and the assumptions behind the opportunity.

05

Creative direction

Annotated photography and practical concepts that turn recommendations into a clear brief.

The fee covers the consultancy scope shown. Contractors, furnishings, materials and implementation works remain owner-funded.

Discuss consultancy

02 / Complete Management

Complete Management

18%+ VAT · one-year commitment

One complete relationship

Managed for today. Improved for what comes next.

Complete Management combines the entire holiday-let operation with an ongoing mandate to review, protect and improve the property. Revenue, guests, operations and investment decisions are treated as one connected responsibility.

Hycemoorside House third bedroom after its considered, guest-ready transformation
01

Commercial performance

Active decisions designed to strengthen revenue without trading away the positioning or condition of the property.

  • Human-led pricing and distribution
  • Booking administration
  • Listing and organic marketing
  • Monthly reporting and quarterly review
02

Property operations

The complete guest and property operation, coordinated by one accountable team rather than fragmented suppliers.

  • Guest communication and escalation
  • Housekeeping, linen and restocking
  • Maintenance and compliance
  • Scheduled property inspections
03

Asset improvement

The ongoing review and improvement mandate that keeps the property competitive, distinctive and properly cared for.

  • Quarterly property and performance reviews
  • Annual improvement roadmap
  • Investment recommendations
  • Project leadership within agreed authority

The management fee applies to gross accommodation revenue before OTA commission. Supplier, cleaning, linen, stock, maintenance, physical works and OTA costs remain owner-funded.

If Roffe's funds approved launch production, unamortised actual cost is repayable on early exit and reduces monthly to zero after month 12.
Discuss complete management

Straightforward commercials.

Cleaning fees, deposits, damage claims, reimbursements and refunded accommodation are excluded from the management-fee calculation. Non-damage guest-paid extras are included.

Routine coordination, reporting, property reviews and the agreed management scope are included. VAT is added to Roffe's fees.

The management agreement governs scope, authority, exclusions, termination and payment terms.

A private first conversation

Which service fits your property?

Tell us where the property is now, and what you want it to become.

Request a private assessment